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Windows not recognizing Midicake - can't update

Hi,

I'm attempting to update my Midicake to the latest firmware, but Windows doesn't recognise the device. I've connected the Midicake to my Windows 10 PC using the USB Midi port.

Windows tells me the device is not recognised, checking device manager I see status of "Unknown USB Device (Device descriptor Request Failed).

Any suggestions? Is there a driver needed?

I did try going ahead with the update anyway (downloaded firmware, teensy, followed instructions on the site) but nothing happens when pushing the update button on the back of the Midicake.

3 comments

Comments (3)

Chris Brown

Jul 07

I'm sorry to hear that. There is no driver required. It sounds like an issue with the micro controller. I can send you a replacement controller that should fix the issue. It's an easy job to replace it.

I take it you haven't connected ARP to a DAW?

What version of Windows are you using?

Is ARP still working OK on the old firmware?

Let me know and I will arrange the replacement if you are happy to change it.

Thanks

Chris

Jul 08

Replying to

Problem solved! But not quite sure how.... I tried again today and did not have the same issue. Firmware now updated. I did use a different USB cable this time, which may have solved it- or it could be the PC reboot? Difficult to know but I'm up and running with latest features 😁

Chris Brown

Jul 08

Replying to

Great! I'm glad you sorted it.

Possibly the cable or just a power cycle that did it.

Enjoy the update.