My arp boots up but it dosen't respond to any commands anymore. The buttons have stopped working. The only one that is working is the 3rd macro button and it behaves erratically.
I've tried powering it up while holding the reset button but it makes no difference.
It's been sitting unplugged on the desk for about two weeks, before this it was working perfectly.
What do you think the problem is?
I've tried uploading some videos but progress gets stuck at 99%.
Thanks for the swift reply and for sending over a new Arp so quickly.
I'm sorry you're having problem with ARP.
I can see from the videos that you've tried to reset using the power on method. This leads me to think it's a hardware issue.
Just to humour me, can you please try the following?
Unplug the USB cable.
Hold the RESET button and plug in the USB cable.
ARP should go into the BIOS Menu.
If the buttons work, try a Soft Reset to fix the issue.
If this doesn't work, Repeat the process and try a Hard Reset.
If this doesn't work, try reloading the firmware using the instructions on the https://midicake.com/downloads
Let me know how you get on.
If it's still not responding we will happily replace it.
Cheers
Chris
I've managed to upload the videos. Sorry for the double post.